Privacy Policy
Last updated: February 8, 2026
1. Introduction
Solve Your Bottleneck LLC ("Bottleneck," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, company name, and job title
- Business Information: Details about your business challenges, goals, and operational needs
- Communication Data: Messages, inquiries, and feedback you send to us
- Account Information: If you create an account, we collect login credentials and profile information
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
- Device Information: IP address, browser type, device type, operating system, and screen resolution
- Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our services
- To respond to your inquiries, requests, and provide customer support
- To send you updates, newsletters, and marketing communications (with your consent)
- To analyze usage patterns and improve our website and services
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms of service
- To personalize your experience and deliver relevant content
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- With Your Consent: We may share information with your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us at [email protected].
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookies through your browser settings, though this may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or wish to report a legal issue, please contact us:
Solve Your Bottleneck LLC
Email: [email protected]
418 Broadway #5991
Albany, NY 12207, USA